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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emma Puckett

Emma Puckett

November 13, 2024

5  out of  5
rating by Emma Puckett
"Andrew was very helpful and patient walking me through the home insurance process, he answered all my questions and made the process simple and easy!"
We responded:
"Thank very much for taking the time to give Andrew a shining review. We are happy to hear that he did a great job for you. "
Profile photo of Ali Sa

Ali Sa

July 10, 2024

1  out of  5
rating by Ali Sa
"I wish I could give 0 start for this people in the Office, you got all the lazy inside there. Working with no experience. They Rub people stealing their money and making their insurance higher for others. Do not go to State Farm, especially to this people on Preston highway. They are rude people they have no experience with insurance company and all they do is thief people."
We responded:
"Hi, Ali, we do not have you in our current book of business and I don't see any notes indicating that we provided you with an insurance quote. Feel free to contact me if we can be of any assistance. "
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Ashlee Bell

May 12, 2024

5  out of  5
rating by Ashlee Bell
"very easy to work with his in house office staff are very friendly!"
We responded:
"Thank you for sharing your feedback, Ashlee! We are glad to hear that our office staff made your experience enjoyable with their friendliness and efficiency. We appreciate your kind words and look forward to continuing to serve you."
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Christian Mavrick

March 28, 2024

5  out of  5
rating by Christian Mavrick
"Good people here"
We responded:
"Christian, we're pleased to hear you think so highly of our team! Thank you for acknowledging us; we are here to help when you need us.-Joe"
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Beverly Kays

March 4, 2024

4  out of  5
rating by Beverly Kays
"It is an insurance company"
We responded:
"Thank you for the feedback, Beverly. Please let us know what we can do to make your experience with us a five-star one. We'd be happy to chat and answer any questions you may have."
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Lisa Wannemacher

March 4, 2024

5  out of  5
rating by Lisa Wannemacher
"Insurance is high !!!"
We responded:
"Lisa, we appreciate the 5 stars and that you've been a loyal customer for over 12 years. "
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Elite Exterior Services

January 5, 2024

5  out of  5
rating by Elite Exterior Services
"Very friendly and helpful staff! Make sure to see them for all of your insurance needs."
We responded:
"We appreciate your confidence in our office and your kind words!"
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Martha

October 19, 2023

5  out of  5
rating by Martha
"Loren was fast, well knowledge and friendly getting my first time renter's insurance. Please give her a raise or bonus. Great Person to keep in a company! Thank you again Loren for making the process super easy. I definitely recommend."
We responded:
"Loren is certainly a valuable part of our office. Thank you for letting others know what a great job she does for all of our customers."
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Daniel lee

September 12, 2023

5  out of  5
rating by Daniel lee
"Best in the town, call Susan."
We responded:
"Thank you, Daniel. We appreciate your continued trust in our office and Susan."
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Kendall Rhema

September 2, 2023

5  out of  5
rating by Kendall Rhema
"I've been with these guys for years. They are so wonderful ❤️"
We responded:
"We appreciate the years you've been with us. We look forward to many more!"
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Alex

July 27, 2023

4  out of  5
rating by Alex
"I’ve had 2-3 vehicles so far with this office. Service is always fast and efficient. Prices are similar to other companies. You just have to keep searching and switching insurance companies here and there because unfortunately they keep raising prices. That is why I can’t give it 5 stars."
We responded:
"Thank you for the review! We are proud of the service we provide. Unfortunately, we do not set the rates. "
Profile photo of Deborah Stritenberger

Deborah Stritenberger

June 26, 2023

5  out of  5
rating by Deborah Stritenberger
"I've been with Joe forever. They really care."
We responded:
"Thank you for your kind words and continued support, Deborah. My team and I appreciate you taking time to leave us a review-Joe."
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Todd Kelm

April 24, 2023

5  out of  5
rating by Todd Kelm
"Been with Joe Bell and State Farm since I was a kid (59 yrs old now) they are great!"
We responded:
"Thank you for being a long-time customer, Todd. "
Profile photo of Rob Massey

Rob Massey

November 8, 2022

5  out of  5
rating by Rob Massey
"Joe Bell and his staff are the best!! Rhonda in particular is extremely helpful. They are always there to help answer questions or cover losses when needed. Their rates are competitive and I highly recommend them!"
We responded:
"We appreciate your continued confidence in our agency-Joe"
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kyle bryant

March 30, 2022

4  out of  5
rating by kyle bryant
"The people in there are nice and friendly."
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Andrea Dotson

March 25, 2022

5  out of  5
rating by Andrea Dotson
"Very friendly and helpful"
Profile photo of Kimeitha Brooks

Kimeitha Brooks

November 30, 2021

5  out of  5
rating by Kimeitha Brooks
"The staff that work in the office are always kind and helpful. I have been with the same office for about 5 years."
Profile photo of Elle Coplan

Elle Coplan

October 2, 2021

5  out of  5
rating by Elle Coplan
"Susan really helped me get surprisingly great rates with pairing my auto and life insurance. She was very kind and caring to me to my family and I."
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Curtis

September 28, 2021

5  out of  5
rating by Curtis
"Very professional and knowledgeable....."
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Mercedes Molina

September 28, 2021

5  out of  5
rating by Mercedes Molina
"The best customer service. Great agents Rhonda, Lynn, Susan and the rest of the team. That is why I am always referring new customers. You guys make my job easier. Happy to work with you!"
We responded:
"Thank you, Mercedes! We appreciate everyone we refer to us. "
Profile photo of Shelby Jane

Shelby Jane

September 27, 2021

5  out of  5
rating by Shelby Jane
"I love Joe Bells office! His staff is professional, kind and very family oriented. State farm has always been a company I recommend to friends and family because of the quality care they provide."
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Brenda Royal

September 25, 2021

5  out of  5
rating by Brenda Royal
"My family has been doing business with State Farm and the Joe Bell State Farm business for over 40 yrs. Joe Bell Sr and then Joe Bell Jr. We love the way they take care of our family."
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Carey Meek

September 24, 2021

5  out of  5
rating by Carey Meek
"Love these guys! They look out for you and take care of everything. Friendly and fast service with amazing quotes."
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Cynthia Garcia

September 24, 2021

5  out of  5
rating by Cynthia Garcia
"Loren Hayes always helps me with any questions. Very professional"
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Pat Sabanal

September 24, 2021

5  out of  5
rating by Pat Sabanal
"Very affordable. And easy online payment. Always remind me to pay my bill before due date 👍"